IT Support (m/f/d) Helpdesk

Ort 27809 Lemwerder
Working time model Full-time
Contract typeApprenticeship with possibility of being taken on
27 to 29 euros per hour

A secure job with strong benefits – right now – for you!

Begin as IT Support (m/f/d) for the helpdesk in Lemwerder by an internationally successful company with a long-standing tradition in the technical and industrial sectors, utilising modern technologies and undertaking challenging projects and secure yourself a permanent contract as a IT Support (m/f/d) for the Helpdesk – with above-tariff pay and many extras.

Take the first step and come to the IT Support Team Member (m/f/d), IT Specialist (m/f/d) – Application Development, IT Systems Technician (m/f/d) or Business Administrator specialising in IT Systems Management for the helpdesk in Lemwerder. 

No cover letter needed – just apply and get started right away!

We offer you

  • Permanent employment contract
  • Remuneration above the standard rate, from €27–29 per hour, plus all allowances: 
    100% Public holiday allowance, 50% Sunday allowance, 25% Night shift allowance* (*Tax-free)
  • Christmas and holiday pay 
  • Shopping discounts at numerous companies
  • High-quality workwear
  • Personal care on-site
  • Advance and instalment payments By appointment
  • Get multiple job offers with one straightforward application

Your tasks

  • Providing guidance and support to users on IT-related issues
  • Receiving, analysing and processing faults and service requests
  • Providing support to staff with hardware and software issues
  • Carrying out fault analyses and finding solutions independently
  • Installation, configuration and administration of IT workstations and peripheral devices
  • Support with the administration of clients and systems
  • Documenting faults and solutions in the ticketing system
  • Forwarding more complex enquiries to specialist IT departments further down the line
  • Support for IT projects and the further development of the internal IT service
  • Provision of telephone support as part of an IT service hotline during the agreed service hours

What you need 

  • A completed vocational training as IT Support (m/f/d), IT Specialist (m/f/d) – Application Development, IT Systems Technician (m/f/d) or Business Administrator for IT Systems Management or a comparable qualification
  • Work experience as an IT support (m/f/d) helpdesk agent is desirable
  • Experience in IT support, helpdesk work or (telephone) customer or user support would be an advantage
  • A good understanding of technology and a strong affinity for IT
  • Strong service and customer orientation
  • A friendly and confident manner on the telephone

Do you have any more questions or need further information? Feel free to get in touch directly at bremen-mitte-jobs@synergie.de or under 0421 336 299 0!

You can reach us here with your questions!

Contact

Julia Osmer

Telephone 0421 336 299 0
Email: bremen-mitte-jobs@synergie.de

Location

SYNERGIE Personal Solutions GmbH - Bremen-Mitte 113 Am Wall 28195 Bremen

About SYNERGIE

Success is created through WE as Career coach we accompany people on their professional journey and open up to them New job opportunities – personal, individual, sustainable! We would like to offer you a job that has a long-term perspective offers. You start with temporary work, but a Takeover through operational use into a Permanent position is the stated objective.

We turn opportunities into prospects! 

Apply now