Service Assistant (m/f/d) Premium Contract Dealer

Ort 28195 Bremen

Working time model Full-time

Contract typeApprenticeship with possibility of being taken on

18.09 to 20 euros per hour

A secure job with strong benefits – right now – for you!

Begin as Service Assistant (m/f/d) for a premium authorised dealer in Bremen by an authorised dealer with a 50-year track record of reliability and high quality, featuring state-of-the-art workshop facilities and staff with many years’ experience and secure yourself a permanent contract as a Service Assistant (m/f/d) for a premium authorised dealer – with above-tariff pay and many extras.

Take the first step and join the team as a Service Assistant (m/f/d), Office Administrator (m/f/d), Automotive Sales Assistant (m/f/d) or Office Management Assistant (m/f/d) for a premium authorised dealer in Bremen.

No cover letter needed – just apply and get started right away!

We offer you

Permanent employment contract
Above-tariff pay from €18-20/hr plus all allowances
100% Public holiday allowance, 50% Sunday allowance, 25% Night shift allowance* (*Tax-free)
Christmas and holiday pay
Shopping discounts at numerous companies
High-quality workwear
Personal care on-site
Advance and instalment payments By appointment
Get multiple job offers with one straightforward application

Your tasks

The first point of contact for customers
Receipt, pre-qualification and digital recording of service enquiries, including vehicle history, via the dealer portal.
Proactive scheduling of workshop capacity, coordination of replacement transport, and optimisation of service processes in line with KPI targets.
Creation, tracking and coordination of service orders, quotations and additional services, including technology requiring explanation (e.g. ConnectedDrive, high-voltage components).
Interface between the workshop, parts department and sales
Maintenance of CRM systems, analysis of customer-related data and support with quality management (CSI, after-sales performance).

What you need

A completed vocational qualification as an automotive sales assistant (m/f/d), office administrator (m/f/d), hotel management assistant (m/f/d) or a comparable qualification
Work experience as a service assistant (m/f/d) for a premium authorised dealer is desirable; candidates changing career paths (m/f/d) are very welcome
Proficiency in using MS Office, CRM applications and digital appointment management
Good technical understanding
Premium-focused, authentic customer communication and a strong service ethos

Do you have any more questions or need further information? Feel free to get in touch directly at bremen-mitte-jobs@synergie.de or under 0421 336 299 0!