Office Administrator (m/f/d) – Customer Enquiries

Ort 28865 Lilienthal

Working time model Full-time

Contract typeApprenticeship with possibility of being taken on

18.09 to 20 euros per hour

A secure job with strong benefits – right now – for you!

Begin as Office Administrator (m/f/d) to handle customer enquiries in Lilienthal by a customer-focused trading and service company specialising in reliable procurement processes, efficient order management and professional customer service and secure yourself a permanent contract as a Office Administrator (m/f/d) for customer enquiries – with above-tariff pay and many extras.

Take the first step and join our team as an office administrator (m/f/d), office assistant (m/f/d), commercial assistant (m/f/d) or industrial clerk (m/f/d) handling customer enquiries in Lilienthal.

No cover letter needed – just apply and get started right away!

We offer you

Permanent employment contract
Pay above the standard rate, from €17–20 per hour plus any supplements
100% Public holiday allowance, 50% Sunday allowance, 25% Night shift allowance* (*Tax-free)
Christmas and holiday pay
Shopping discounts at numerous companies
High-quality workwear
Personal care on-site
Advance and instalment payments By appointment
Get multiple job offers with one straightforward application

Your tasks

Processing and prioritising incoming customer enquiries, as well as providing telephone and written support to existing and new customers.
Obtaining and comparing quotations from suppliers, including reviewing quotes, agreeing terms and checking delivery dates.
Creating, maintaining and tracking quotations in the ERP system, as well as providing support with order processing.
Data maintenance in ERP and retail management systems, including product master data, price data, and order and delivery statuses.
Close coordination with sales, procurement and warehouse logistics to ensure efficient information and process flows.

What you need

A completed vocational qualification as an office clerk (m/f/d), office management clerk (m/f/d), industrial clerk or a comparable qualification
Work experience as an office administrator (m/f/d) dealing with customer enquiries is desirable
Experience of working with ERP/retail management systems (e.g. SAP Business One, Sage, Microsoft Dynamics or in-house tools).
Proficiency in using MS Office, particularly Excel (price lists, comparison tables, cost calculations).
A customer-focused approach, strong communication skills and the ability to conduct conversations in a professional manner.

Do you have any more questions or need further information? Feel free to get in touch directly at bremen-mitte-jobs@synergie.de or under 0421 336 299 0!